Privacy
Rethinx (“we”, “our”, “us”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have.
What we collect
- Order information: name, shipping address, phone number, email, and items purchased.
- Payment information is processed by our payment partner Razorpay and is not stored on our servers.
- Site analytics: anonymised usage data such as pages visited, device type, and approximate location, used to improve the site.
How we use it
- To fulfil and ship your order, and provide order updates.
- To respond to your enquiries, returns, or wholesale requests.
- With your explicit consent, to send occasional product news. You can unsubscribe at any time using the link in those emails.
Sharing
We share your information only with service providers necessary to deliver your order — our payment processor (Razorpay) and shipping partners. We do not sell your data.
Cookies
We use essential cookies to keep your bag persistent across visits and to remember site preferences. Analytics cookies help us understand site performance in aggregate.
Your rights
You can request a copy of your data, correction of any inaccuracy, or deletion of your account by writing to help@rethinx.shop. We respond within 30 days.
Security
We use industry-standard encryption (HTTPS) for data in transit. Order data is held on managed cloud infrastructure with restricted access.
Contact
Questions or concerns about this policy: help@rethinx.shop.